AmeriHealth Caritas District of Columbia (DC) wants you and your family to get healthy and stay healthy. To do this, we offer several health programs for members.
Early and complete health care before your child’s birth is the key to having a healthy baby! Bright Start helps moms-to-be make healthy choices for themselves and their unborn baby. Any member who is pregnant can be a member of Bright Start. Bright Start is FREE. For more information about our Bright Start program, view your member handbook.
You can reach AmeriHealth Caritas DC’s Bright Start program at 1-877-759-6883.
AmeriHealth Caritas DC has integrated care management (ICM) programs for members who have special health care needs, behavioral health conditions and chronic conditions, such as asthma diabetes and high blood pressure. When you are placed in an ICM program, you are assigned to a care manager. A care manager is someone who works for AmeriHealth Caritas DC. Your care manager will help you get the services and information you need to manage your condition and improve your health.
For more information on how to get a care manager, call the Rapid Response and Outreach Team at 1-877-759-6224.
The Ombudsman Program
The Ombudsman Program is a District of Columbia government program that can assist and advise you in receiving health care from your managed care organization. The Ombudsman can explain the health care you have a right to receive and respond to your questions and concern about your health care.
For more information about The Ombudsman Program, see your member handbook. You can also reach the Ombudsman Program by calling 1-202-724-7491.
To reach the Ombudsman Program, call 1-202-724-7491